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Frequently Asked Questions

What is a food bank?

A food bank is a broad term for an organization that acquires, stores, and distributes food to hungry individuals and families in their community. Food banks receive support from both public and private initiatives, such as local food drives, umbrella organizations, local farms and agricultural programs, food and produce manufacturers and other types of distributors.

What can I expect when visiting a food bank?

Our member food banks vary in size and are often housed in community centres, local churches, and large warehouses. The staff and volunteers are committed to providing the best possible service and care to their clients. This devoted team of individuals are responsible for acquiring, stocking, and distributing food to clients in their local communities.

Do I need to bring anything to the food bank?

When you visit a food bank in your area for the first time you will need to bring:

  • Photo identification
  • Proof of address
  • Proof of monthly income and expenditures


Who can use the food bank?

The only requirement to use a food bank is need.

When visiting one of our member food banks for the first time, you will be assessed as to how the food bank, agency or program can properly address your needs. This will ensure that you and your family receive the best support possible.

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